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Artificial Intelligent Live Chat Support

By Mehdi Ali



 
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AI Live Chat
Click Here to Launch AI chat Client NOW!

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Agent Login Screen
AI LIve Chat Agent Login

Teach the AI Agent

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Welcome to the Research and Implementation of AI Chat. The purpose of this site is to evaluate the application as well as providing J2EE development ideas. Try intelligent J2EE application using java DAO's, servlets and standard java beans You can talk to Program E, Alice or AI Live Chat Support (AILCS) and see the difference. AILCS is my application and it works with a Human Agent so I need to be logged in while you chat.

The AI agent is taught to answer the question for Kings College Administration Department. You can check it out and enquire department related questions such as How do I get my Timetable, when is the office opening hours etc. So what are you waiting for get chatting with the AI Live Chat and do not forget to evaluate the application.

The application is currently in its version 1.0, which means has room for further enhancements, all the ideas are welcome.

Talk to Program E  
Contributed by Mehdi  
Wednesday, 11 August 2004
Program E (formerly known as "PHiliP") is a PHP implementation of the Alicebot engine that is inspiring a lot of excitement. Although it is still in its very early stages, it is generally compliant with AIML and has a fast-growing user community. Talk to Program E
Last Updated ( Saturday, 28 August 2004 )

Chat With Alice  
Contributed by Mehdi  
Wednesday, 11 August 2004

Click Here to Chat to with ALICE from Media Semantics bot

Last Updated ( Friday, 27 August 2004 )

Use Case Diagram  
Contributed by Mehdi  
Wednesday, 11 August 2004

Use Case diagram for Java based Chat Client

Last Updated ( Saturday, 28 August 2004 )

More...
Read a bit about the history of AI
Evaluation
The Idea of AI live chat support is
Extremely Useful for businesses and for other general websites
Extremely Useful for businesses only
Average Use for businesses
May be Useful for businesses
Its just another tool
Its nothing Special
Its not useful at all
  
Ease of Use
1: No problems in Loading and Chating
2: Loading of the console is slow
3: Chat Reply is slow
4: The whole process is Slow
  
Presentation
1: It has Simple and Unique look
2: It is Simple
3: Its OK
4: Presentation needs improving
  
Effectiveness
1: Excellent
2: Good
3: Average
4: Poor
  
AI agent replied with the correct answer
Yes
Yes but not complete
No
  
The interference of Human Agent is confusing
Yes
No
  

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MSc Project Mehdi Ali
Mehdi Ali